MS Pay (OTC Desk)
Industry
OTC Desk
Focus
Digital Asset Trading
Conor Keohane
Head of Sales
Key outcome MS Pay gained using Utila
Streamlined OTC trading operations and secure, seamless transactions
MS Pay, a global OTC desk specializing in on/off-ramping for high-risk verticals within the crypto space, knows the importance of efficiency and security in trading operations more than others.
About MS Pay
On/Off Ramping for High-Risk Verticals
Processing over $4 billion annually and supporting over 40 fiat currencies with T+0 settlement, MS Pay also has an algorithmic trading desk allowing clients to customize twaps and vwaps, as well as having the ability to source larger liquidity in illiquid altcoins. However, their previous crypto asset management solution lacked the simplicity, user-friendliness and crucial features necessary to navigate the complexities of their trading operations and the needs of their clientele.
The challenge MS Pay was facing
Complexities Hinder Growth
Prior to utilizing Utila, MS Pay relied on another custodian, a platform that proved to be complex, cumbersome and largely inefficient. The lack of an intuitive interface slowed down everything from client onboarding to transaction processing, hindering MS Pay’s ability to operate at peak efficiency.
Additionally, limited chain support and a lack of integrations with MS Pay’s preferred tools like Chainalysis, the blockchain data platform created unnecessary hurdles for their team. MS Pay needed a user-friendly platform with a comprehensive feature set to manage their global operations efficiently.
The solution we delivered for MS Pay
Utila Delivers User-Friendly Efficiency with Security
Utila’s user-friendly interface proved to be a revelation for MS Pay. The crypto operations platform’s ease of use and intuitive interface streamlined client onboarding, transaction processing, and overall workflow efficiency. Utila’s user experience and comprehensive functionality resonated strongly with the MS Pay team. And this quickly translated into measurable improvements in efficiency and cost savings, streamlining the operations further.
Conor Keohane, the Head of Sales at MS Pay OTC desk, highlights the positive impact:
Utila’s user-friendly layout has significantly improved our efficiency and reduced our costs. The self-service aspect resonated well with our team, we were able to figure out everything on the platform by ourselves within the first hour and didn’t need any help at all. The platform’s simplicity streamlines client interaction and allows us to effectively manage our operations. It’s exactly what we were looking for all along!
High impact results MS Pay experienced
MS Pay Improved Efficiency, Compliance, Scalability
MS Pay has experienced a multitude of benefits since implementing Utila:
Enhanced Efficiency
Utila's user-friendly design facilitates smoother onboarding and management, leading to faster transactions, settlement times and a more efficient workflow.
Multi-chain Support
Utila's wider range of chain support ensures MS Pay can seamlessly manage transactions across various cryptocurrencies, catering to their diverse clientele.
Enhanced Compliance
Integration with MS Pay's preferred tools like Chainalysis empowers them to maintain robust compliance standards within the high-risk OTC environment.
Powerful Integrations
Utila offers a range of useful integrations directly within the platform. The simple and straightforward exchange connectivity to Kraken and Binance is especially useful for MS Pay at the moment.
Reduced Costs
Streamlined operations within Utila minimize operational overhead, resulting in significant cost savings for MS Pay.
Improved Scalability
The platform's robust framework allows MS Pay to seamlessly scale their operations as their business grows and expands over time.
MS Pay is excited to leverage Utila’s API integration capabilities in the future for further automation, enhancing operational efficiency even more. Additionally, they expressed interest in exploring Utila’s roadmap for features like gas optimization, which would further streamline their high-volume transactions.
MS Pay’s experience with Utila exemplifies how the platform empowers businesses to navigate the complexities of crypto operations in high-volume trading environments with a user-friendly and efficient solution.
Utila has also solved a major pain point for us with their wide range of chain support, including TRON network, which was a critical limitation with our previous provider. Utila’s robust security features, top-notch customer support, and comprehensive compliance framework give us the peace of mind to confidently manage our crypto assets and focus on delivering exceptional service to our clients.
Conor Keohane, Head of Sales, MS Pay
Customer Stories
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